Jan 29: At Perform, its flagship annual user conference, Dynatrace (NYSE: DT), the leading AI-powered observability platform, announced a series of differentiated product enhancements and showcased notable customer achievements.
Dynatrace CEO Rick McConnell, CTO Bernd Greifeneder, and Dynatrace product leaders will assemble in a leadership keynote at 9:00 a.m. PT on Wednesday, January 28 to explore these platform innovations and discuss how enterprises can harness data to advance critical AI initiatives and operate with greater speed and confidence. To register to tune in virtually, visit the registration page.
Innovation announcements launched during Perform include:
Dynatrace debuts Dynatrace Intelligence
Fusing deterministic and agentic AI for reliable outcomes, Dynatrace Intelligence represents the next phase in the evolution of the Dynatrace platform.
Dynatrace Intelligence combines deterministic intelligence grounded in real-time causal context, with agentic AI that can safely reason, decide, and act within defined guardrails. Data is stored and unified in Grail™, and continuously and automatically enriched by Smartscape’s causal topology, fuelling deterministic AI to produce trustworthy, explainable insights.
Dynatrace Intelligence Agents turn action into insight
Built on the industry’s first agentic operations system, Dynatrace Intelligence, Dynatrace Intelligence Agents transform answers to outcomes by taking action across workflows with speed, precision, and governance. These agents have been designed to drive closed-loop autonomous outcomes across IT and business operations.
Dynatrace Intelligence Agents introduce an intuitive model for agentic operations, with customers able to use specialized agents that work together across responsibilities and domains.
Expanded cloud operations capabilities unveiled
New cloud-native integrations from Dynatrace, will give enterprises a clearer, unified view across multi-cloud environments thanks to expanded cloud-native integrations across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
The capabilities will bring visibility into one place, helping teams find and fix issues faster and reduce disruption for end users. Powered by the uniqueness of Grail ™, an industry leading data lakehouse, Smartscape real-time dependency graph, and Dynatrace Intelligence, this combination will apply AI to help organizations understand, automate, and operate through this growing complexity.
Enhanced developer experiences launched
Dynatrace also unveiled new capabilities to transform observability into an active system of control for cloud and AI-native software delivery. With these enhancements, enterprises can evolve observability into a dynamic driver of developer productivity, moving beyond insight alone to an intelligent system that actively guides, optimizes, and protects software delivery in real time.
The innovations announced unify frontend, backend, AI telemetry, database, cloud, and mobile into a single developer-facing experience built on Grail™, Smartscape, and Dynatrace Intelligence. This production-first, AI-native foundation – built for agentic and LLM-driven applications – enables both humans and AI agents to reason about live system behavior, safely experiment in production, and take immediate, targeted action when risk is detected, without redeployments or manual intervention.
Cross industry Customer Success Spotlighted
Dynatrace spotlighted customers showcasing how they are fuelling business growth with Dynatrace AI Observability.
With the Dynatrace platform as the control plane for AI in production, enterprises have the visibility and governance they need as they adopt agentic AI at scale. This evolution is helping customers manage complexity, ensure compliance, and optimize performance across emerging technologies, with various use cases explored that included Canadian telecoms giant, TELUS.
Advanced Real User Monitoring availability
Dynatrace also announced the launch of next-generation Real User Monitoring (RUM) capabilities, combining front-end telemetry with back-end context, to empower teams to better understand and optimize user experience.
As organizations move toward dynamic, cloud-native ecosystems and build AI-driven applications powered by large language models (LLMs) and other advanced AI services, traditional RUM tools are hitting limitations. Powered by Grail™, Smartscape, and advanced AI, users of Dynatrace can now analyze frontend data alongside logs, metrics, traces, and business events, all within a single platform, enabling precise, end-to-end visibility, faster troubleshooting, and smarter decision-making.