Freshworks Launches New AI Capabilities to Minimize Customer Service Fragmentation and Deliver Faster, More Personal Support
Chennai, India, Nov 17th 2025: – Freshworks’ agentic workflows are transforming customer service across sectors: Fintech: Manage balance and statement inquiries, review credit scores, provide billing details, process payments, and support updates or cancellations.Logistics: Track shipments, schedule pickups, validate documents, automate claims, and manage reverse logistics.Travel: Book trips, modify reservations, manage loyalty programs, access travel […]
